Company
SMC Corporation of America |
Industry
Industrial Components |
Location:
U.S.A. |
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Through 3D PartStream.NET technology, SMC provides
more than 46,000 customers with online access to
fully configurable 3D models of all of its
products.
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The Challenge
SMC Corporation of America is a leading manufacturer of
pneumatic actuators. valves, and airline equipment. To
provide customers with automation cost savings, SMC
developed an online catalog that enabled customers to
configure and download dimensionally accurate 3d models of
SMC components, which engineers can include in their
designs.
The Solution
To achieve this objective, SMC turned to 3D PartStream.NET
technology from SolidWorks Corporation. Since implementing
3D PartStream.NET two years ago, SMC has registered more
than 46,000 customers on its E-Tech web site and now
provides customers with 18,000 downloadable CAD models
each month. SMC has increased online sales leads by 30%,
decreased engineering support costs by $205,200, provided
better customer service by making configurable, online
components avaiable, reduced its cost-per-lead ratio, and
increased sales.
Summary and Metrics:
- Registered 46,000 users in two
years
- Achieved 18,000 CAD model
downloads per month
- Reduced engineering support costs
by $205,200 annually
- Improved sales by $500,000 in
annual revenue at a single company
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"The real-time
interface to 3DPartStream.NET enables our customers to
select the exact configuration they need for their
application, when they need it.”"
Steve Hoffer, Group Leader for SMC's E-Tech
web site |
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